Shipping policy

1. Order Processing & Dispatch
We process and ship all confirmed orders within 1–3 business days. Our efficient order processing system ensures your items are dispatched quickly to shorten your waiting time.

2. International Shipping & Delivery Time
We provide dependable international shipping worldwide. Standard delivery takes 7–14 business days, subject to destination and local logistics. You can select our expedited shipping option at checkout for faster delivery.

3. Shipping Cost Calculation & Transparency
Shipping fees are calculated in real time based on your order weight and shipping address. The exact shipping cost will be fully displayed at checkout before payment, with no hidden fees of any kind.

4. Customs Duties & Import Taxes
International orders may incur customs duties, import taxes or clearance fees set by local customs authorities. These fees are the sole responsibility of the recipient. We suggest reviewing your local customs rules before checkout to avoid unplanned costs.

5. Packaging & Shipping Protection
All items are packed with premium, shock-resistant materials to avoid transit damage. For high-value purchases, optional shipping insurance is available at checkout for maximum protection.

6. Delivery Inspection & After-Sales Service

Please inspect your package upon delivery. If you notice damage, leakage or severe deformation, take clear photos, refuse delivery, and contact our support team right away.
For any product defects found after signing for the package, please reach out to our support team within 48 hours of delivery. We will validate the issue and offer targeted solutions, including refunds or replacements.

7. Customer Support
Our customer support team is available 24/7 to resolve any questions about shipping status, customs clearance, delivery delays or other logistics concerns. Feel free to contact us for professional and prompt assistance.

Thank you for your support! We continuously upgrade our logistics services to deliver a faster, safer and more reliable shopping experience for every customer.